Customer Care
Support for Your UBE Equipment
UBE supports our equipment throughout its service life. Whether you need replacement parts, maintenance, technical support, or training, our team can help get you to the right resources.
Replacement Parts
Find genuine UBE replacement parts and wear components for your equipment.
Maintenance & Service
Schedule maintenance, inspections, troubleshooting, or repairs for your UBE equipment.
Technical Support
Have a question or problem with your machine? Contact UBE with your model, serial number, and a description of the issue.
Training
Operator and maintenance training is available to help your team safely operate, adjust, and maintain UBE equipment.
FAQ
Questions we get every week
Parts
Parts availability and lead times vary by component. Many common replacement and wear parts are kept in stock, while other parts may need to be manufactured or ordered. Contact our parts department with your machine model, serial number, and part number if available, and we'll confirm availability and lead time.
Yes. UBE rebuilds many assemblies used throughout our equipment, including slicer adjusting units, reciprocating slicer crankcases, hinge slicer units, single-band slicer units, bagger tucker tables, and more. We can also rebuild complete UBE machines, replacing worn components and restoring equipment for continued production use.
General Information
United Bakery Equipment (UBE) is a family-owned manufacturer of industrial bakery equipment founded in 1966. We design and manufacture equipment for slicing, packaging, and product handling, including slicers, baggers, wrappers, dicers, singulators, tray handling systems, conveyors, and integrated production systems.
Yes. In addition to our standard equipment, UBE designs and manufactures custom machinery and modifications for applications that require a specialized solution. Our engineering team can work with your product, production requirements, existing equipment, and available floor space to develop the right solution.
Service
Yes. UBE offers planned maintenance contracts to help keep your equipment properly maintained and identify potential issues before they result in unnecessary downtime. Our standard maintenance programs typically include two scheduled service visits per year for bakeries in the United States and one scheduled service visit per year for bakeries outside the U.S. Recommended replacement parts identified during a maintenance visit are also available at significantly discounted pricing for customers with a service contract.
Training
Yes. UBE provides training for both operators and maintenance personnel on new and existing UBE equipment. Training can cover machine operation, setup and adjustments, preventive maintenance, troubleshooting, and other machine-specific procedures to help your team operate and maintain the equipment properly.
Company Information
United Bakery Equipment is located at 15315 Marquardt Avenue in Santa Fe Springs, California. All UBE machines and replacement parts are designed and manufactured in-house at our Southern California facility. From here, we build and support industrial bakery equipment for customers throughout the United States and around the world.
Tell us what you need to run.
Send throughput targets, product mix and floor constraints. An application engineer replies within one business day.